Terms of service

TERMS OF SERVICE

Last updated: June 2026

1. Introduction By accessing or using maisonrayonne.co.za, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using our website. If you do not agree, please do not use our site.

2. About Us Maison Rayonne is an online fine jewellery and accessories store operating in South Africa. Our website is hosted on Shopify Inc.

3. Eligibility By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.

4. Products & Pricing

  • All prices are listed in South African Rand (ZAR) and are inclusive of VAT where applicable
  • We reserve the right to update pricing at any time without prior notice
  • Product images are for illustrative purposes and may vary slightly from the actual item
  • We reserve the right to limit quantities or discontinue products at any time

5. Orders & Payment

  • By placing an order, you are making an offer to purchase the selected item(s)
  • We reserve the right to accept or decline any order
  • Payment is processed securely via Yoco — we do not store your payment details
  • Orders are confirmed only once payment has been successfully received

6. Shipping & Delivery

  • We ship within South Africa; delivery times and costs are outlined on our Shipping Policy page
  • We are not responsible for delays caused by courier services or circumstances beyond our control
  • Risk of loss passes to you upon delivery

7. Returns & Refunds Our return and refund policy allows returns within 14 days of delivery, subject to the conditions outlined in our Returns & Refund Policy. Please review that policy for full details.

8. Intellectual Property All content on this website — including images, text, logos, and design — is the property of Maison Rayonne and may not be reproduced, distributed, or used without our express written permission.

9. Prohibited Use You agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the site
  • Transmit harmful, offensive, or disruptive content
  • Scrape, copy, or reproduce site content without permission

10. Disclaimer of Warranties Our website and products are provided "as is". We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the site or its content.

11. Limitation of Liability To the fullest extent permitted by South African law, Maison Rayonne shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

12. Governing Law These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

13. Changes to These Terms We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised Term